End User Terms of Use

Effective Date: August 20, 2025

These End User Terms of Use (the “Terms”) govern your one-time or repeat use of the web-based payment experience provided by or on behalf of Bank Shot Holdings, LLC (“Bank Shot,” “we,” “us,” or “our”) to facilitate payments to the organization that uses Bank Shot to collect funds (the “Merchant”). By submitting a payment, uploading a check image, clicking “Pay,” or otherwise using the Bank Shot payment page or related payment features (collectively, the “Service”), you agree to these Terms. If you do not agree, do not use the Service.

No account or login is required to use the Service. You may be asked to provide contact details (e.g., email or mobile number) solely to facilitate the payment, receipts, confirmations, and required notices.

1) Nature of the Service; Roles. The Service enables you to initiate payments to a Merchant using one or more rails supported by the Merchant and Bank Shot’s payment partners (e.g., ACH, real-time payments, card payments, domestic wire, remote deposit capture of checks, or other available rails). Bank Shot is not a bank and does not take deposit custody of your funds. Money transmission and acquiring services are provided by third-party partners identified below.

2) Eligibility and Authority. By using the Service, you represent that:

you are at least 18 years old and have the legal capacity to agree to these Terms;
you are submitting the payment for lawful purposes;
if you act on behalf of a business or other entity, you are authorized to bind that entity.

3) Information, Verification & Authentication. To help protect against fraud and comply with law, we (or our processors) may request or obtain information to verify identity or payment authorization (e.g., requesting additional details, validating email or phone, confirming account ownership, using third-party databases or service providers). If you provide login credentials for a financial account to a third-party provider made available through the Service (e.g., account-linking), you do so at your discretion and risk, subject to that provider’s terms.

4) Communications Consent (Transactional Only). By providing an email address and/or mobile number, you consent to receive transactional emails and/or text messages about your payment (e.g., confirmations, receipts, refunds, error-resolution communications). Message and data rates may apply. You can opt out of non-required messages, but we may still send required transactional notices.

5) Consumer Protections; Errors & Unauthorized Transactions. We respect applicable consumer protection laws, including the Electronic Fund Transfer Act (EFTA) for eligible electronic fund transfers from consumer accounts.

Error Notice (EFTA). If you believe an unauthorized or erroneous electronic transfer occurred, promptly contact us at Support@getbankshot.com and provide (a) your good-faith belief an error occurred; (b) the basis for that belief; and (c) the amount in dispute. Under EFTA, you generally have 60 days from the date we (or the Merchant/processor) first sent a statement or receipt on which the error appeared to notify us.
Other Payment Types. Rights and timeframes for chargebacks, returns, or error claims for card transactions, wires, checks, or other rails are governed by card-network rules, Uniform Commercial Code provisions, NACHA Operating Rules, bank policies, and other applicable law. We will coordinate with our processing partners and the Merchant to address valid claims.
Invalid Claims. If a claim is determined to be invalid or abusive, we may decline it and, where permitted by law, assess a reasonable administrative fee.

6) Funds Availability; Reversals and Chargebacks. Settlement timing and availability of funds are determined by the relevant financial institutions, card networks, and payment system rules—not by Bank Shot. You agree not to initiate reversals, chargebacks, or pullbacks except as permitted by applicable law or payment-system rules. We may (a) block or limit your further use of the Service, (b) notify the Merchant, processors, or financial institutions, and/or (c) pursue remedies allowed by law for improper reversals or chargebacks.

7) Your Responsibilities

Accuracy. You are solely responsible for the accuracy of payment details (recipient, amount, account numbers, memos, images you upload, etc.). Bank Shot is not responsible for losses arising from inaccurate information you provide.
Lawful Use. You will not use the Service for any illegal, fraudulent, or high-risk purpose, or in a manner that could damage, disable, or impair the Service.
Prohibited Conduct (examples). Without limitation: engaging in fraud; violating sanctions or AML laws; testing or probing system behavior without permission; using automated scraping or load-imposing tools; sending viruses or malicious code; attempting to access non-public areas; collecting or misusing another person’s information; or interfering with payment processing.

8) Privacy & Confidentiality. Please review our Privacy Policy at https://getbankshot.com/privacy-policy/ to understand how we collect, use, and share information. Each party will keep the other party’s non-public information confidential and use it only for lawful purposes related to the Service or as required by law. If you receive information about another user through the Service, you must keep it confidential and use it only for the related transaction unless that user expressly consents otherwise.

9) Intellectual Property; Feedback. The Service, websites, logos, and related content are owned by or licensed to Bank Shot and protected by law. No rights are granted except the limited right to use the Service to submit payments. If you provide feedback, ideas, or suggestions about the Service, you grant Bank Shot a perpetual, irrevocable, worldwide, royalty-free license to use and exploit that feedback without restriction or attribution.

10) Third-Party Services and Processors. The Service may rely on third-party providers (e.g., identity-verification services, financial institutions, gateways, and networks). Those providers may have their own terms and privacy policies. Money transmission services are provided by Priority Technology Holdings, Inc., directly or through its subsidiary Finxera, Inc. (NMLS #1168701), or its authorized affiliates and contractors.

11) Disclaimers. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BANK SHOT AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or free from vulnerabilities or attacks.

12) Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BANK SHOT AND ITS LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION), EVEN IF ADVISED OF THE POSSIBILITY. IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE EXCEED FIFTY DOLLARS (US $50). Some jurisdictions do not allow certain limitations; where prohibited, these limits apply only to the extent permitted by law.

13) Indemnification. You agree to defend, indemnify, and hold harmless Bank Shot and its affiliates, officers, directors, employees, and agents from and against any third-party claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your misuse of the Service, or your violation of law.

14) Disputes; Waivers; Governing Law.
Waiver of Jury and Class Actions. TO THE EXTENT ALLOWED BY LAW, YOU IRREVOCABLY WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING AGAINST BANK SHOT.
Governing Law; Venue. These Terms are governed by the laws of the State of Georgia, without regard to its conflicts of law rules. Exclusive venue lies in the state or federal courts located in Fulton County, Georgia. You and we consent to personal jurisdiction there.

15) Modifications. We may modify these Terms by posting an updated version on our website or within the payment experience. Changes take effect upon posting unless a longer notice period is required by law. If a change reduces your rights or increases your responsibilities in connection with an existing payment, we will provide at least 21 days’ notice where required.

16) Suspension or Termination of Access. We may suspend or terminate access to the Service (for example, by blocking a device, browser, IP address, or transaction) if we suspect fraud, abuse, unlawful activity, or violations of these Terms. Because no user accounts are created for the Service, there is no “account” to close.

17) Notices. Notices to Bank Shot must be sent to Support@getbankshot.com (or to the contact information on our website). We may send notices to the email or mobile number you provided during your payment or display notices within the Service.

18) Assignment; Entire Agreement; Severability; No Third-Party Beneficiaries. You may not assign these Terms. We may assign to an affiliate or in connection with a merger, acquisition, or sale of assets. These Terms are the entire agreement between you and us regarding the Service. If any provision is held invalid, the remainder will remain in effect. Except for our payment-processing partners solely to the extent necessary to provide services, there are no third-party beneficiaries of these Terms.

19) Contact. Questions or concerns? Support@getbankshot.com

Notable Changes & Rationale (for your internal review)

Removed all mobile-app, registration, username/password, and account-closure constructs; replaced with a no-login, web-based payment page model.
Industry-agnostic language (no real-estate-specific examples).
Payment rails generalized (ACH/RTP/cards/wire/RDC), with settlement governed by banks/networks.
Error-resolution framed to EFTA for eligible EFTs, and network/rail-specific rules for others—no static citations to specific NACHA rule numbers.
Replaced assignment of “ideas” ownership with a standard feedback license (friendlier for consumer/end-payer use and lower challenge risk).
No “account suspension/closure”—now “suspension of access to the Service” (e.g., device/IP blocking).
Preserved processor disclosure (Priority/Finxera, NMLS #1168701).‍
Kept robust disclaimers/limits/waivers; note the $50 cap is aggressive in some jurisdictions—acceptable for a free-to-payer utility but review with counsel if you expect consumer challenges in CA/NY/MA or cross-border use.